Professional Certifications: Many research analysts hold professional certifications, such as the Chartered Financial Analyst (CFA) designation.
eSign service is an online electronic signature service that can facilitate an Aadhaar holder to digitally sign a document. A licensed eSign Service Provider (ESP), empanelled by Controller of Certifying Authorities (CCA) can provide eSign Services to Application Service Providers (ASPs)
eSign is an online electronic signature service that can facilitate an Aadhaar holder to digitally sign a document. An Aadhaar holder can now sign a document after Biometric/One Time Password authentication thus requiring no paper based application form or documents. Authentication of the signer will be carried out by the e-KYC services of UIDAI and on successful authentication i.e., on receiving the consent from the signer, electronic signature on the document/data will be ascribed by eSign services of ESP. eSign will make the process of digital signature very simple and hence, end-users may adopt it at much faster pace than the traditional DSC. Online service providers can use Open API and easily integrate eSign facility, making the feature of non-repudiation much robust in their existing service.
Earlier, the investors could easily complete their KYC process by simply opening an account with any of the SEBI intermediaries and submitting relevant documents. Later, this process caused very high duplication of KYC records as the customer had to undergo the process of KYC with each entity separately. Therefore, in order to bring uniformity in the KYC process and eliminate such duplications, SEBI introduced the concept of KRA (KYC Registration Agency). Now, there are 5 KYC Registration Agencies(KRAs) in India.
These include:
As per the SEBI guidelines of 2011, the investors who wish to invest in Mutual Funds or become KYC complaint have to register with any one of the above-mentioned agencies.
CVL KRA is one of the KYC registration agencies (KRA) in the country. CVLKRA offers KYC and KYC related services for all the fund houses, stockbrokers and other agencies that are compliant with SEBI. Know Your Customer – KYC – is a one-time process to authenticate the identity of the investor and this process is compulsory for all financial institutions.
CDSL Ventures Limited - CVL - is a completely owned subsidiary of the central depository Services of India (CDSL). CVL relies on its expertise in the securities market domain and maintaining the data confidentiality. CVLKRA was the first central-KYC (cKYC) Registration Agency for the securities market. CVL KRA keeps the records of the investor in a centralized manner on behalf of the securities market intermediaries that are compliant with SEBI.
NSDL Database Management Limited which is a fully owned subsidiary of National Securities Depository Ltd. (NSDL). NSDL Data Management Ltd (NDML) is one of the leaders in the country in providing business and knowledge process services. It focuses mainly on delivering best possible services with the help of an innovative framework. NDML aims to maintain its top position by making most of the current retail sector boom in the Indian market. NDML KRA functions as an independent entity backed by a strong team of professionals with great experience. NDML KRA uses the latest technology for data management which keeps the records of the information of its clients centralised. It does this on behalf of the SEBI compliant securities market entities.
NSDL KRA is one of the registered KRA among the other four that provide KYC related services to the investors. NSDL KRA allows you to check your KYC Status, download the KYC Form and complete the KYC KRA verification.
Scrabble Technologies Private Limited offers KYC software for Financial Markets in the brand name “KYC Venue”. It’s a cloud-based product which Research Analyst can procure and use the license by paying the service charges. Our charges are mentioned in the website and they make advance payment by agreeing to the terms and conditions. Further, below are the policies you must know to claim a refund and understand our role in the procedure.
Service CancellationBefore cancelling the service, we recommend discussing the complexities and any other queries with us. We consider a refund a last resort under scenarios with limited/no scope to move further.
To cancel the service at any stage, you need to provide a written application to Scrabble Technologies Private Limited. After this, we will consider the cancellation and move forward with it per the policies defined here. You must undergo all the refund policies to understand the post-cancellation scope.
Refund CoverageOur refund policy only covers the services/assets/resources owned by Scrabble Technologies Private Limited. The refund policy doesn’t cover and control any third-party resources, licenses, software, and applicable fees paid to them. In addition, our policy has zero scope of refund for external services availed through third-party vendors and websites for the project.
We offer three primary refunds, which get initiated per the discussion and current scenario of the project.
The refund categories include:We provide a full refund if the service is not accepted and initiated by our team. You have to provide a written application to us for even cancelling the project before initiation.
Partial RefundA partial refund is considered in cases where you have used some of the service. We will deduct the amount from the advance payment accordingly, and if it exceeds that, you have to pay the remaining amount to Scrabble Technologies Private Limited.
We thoroughly analyse before deciding, as we don't want our clients and the company to face monetary loss.
No RefundIf the service is used fully, we will not provide you with any refund. Once you exhaust the advance payment then the refund amount updates to zero by default.
Refund EligibilityWe manage our service with the utmost professionalism and ensure top-tier quality for every output. However, if you are unsatisfied at any stage, you can reach out to our business managers and even contact the company directly through the provided communication channels. We will consider client cancellation and refund requests after the dispute resolution procedure. If we don't come to a mutually satisfactory conclusion, we will approve the cancellation and refund as per the policies.
Refund ProcessingOnce Scrabble Technologies Private Limited approves the cancellation, the refund gets initiated within five working days. The client receives notification about the same as it progresses. In addition, we initiate the refund to the same payment gateway or method as the original payment mode. There’s no fixed time for clients to receive payment, as we provide a 180 working days period for the amount to get settled and reflected in the client’s account.
Limitation of LiabilityScrabble Technologies Private Limited holds only limited liability when the service is incomplete. For any other instance, such as loss due to no delivery of services or delay in delivery, Scrabble Technologies is not responsible. In addition, the refund is only initiated if the client cancels the service as per the Cancellation and Refund Policy.
Policy UpdationScrabble Technologies holds the complete right to modify the Cancellation and Refund policy at any time without providing a notice to the stakeholders. Therefore, we recommend consistently updating yourself with the policies, terms, and conditions.